Please view our video tutorials below to see how Mosio's patron support software makes it easy to communicate with more patrons online or on-the-go.
Receive and respond to patron text messages with Mosio's patron support software for libraries.
Our custom auto responders let patrons know you received their question and they can have other helpful info on them as well.
Send patrons text message alerts and announcements with SMS Lists. This feature is tied seamlessly into your Text a Librarian microboard so if a patron replies, it'll pop up as a new question/inquiry.
Address individual needs by sending fast, one-time messages with our Quick Send feature. This feature is also tied to your microboard so patrons can reply back.
Respond efficiently to frequently asked questions with answer templates.
Multi-staff responding is easy with our collaborative features: I Got It, Commenting and Permalinks.
