Library News: Digital public library with vast archive opens, ‘Libraries’ come in all shapes and sizes these days, US Presidential Libraries Contribute to Research, Education

Library director hope smart phone app will help slow declining circulation Read More Sacramento library adds 3-D copier to its bag of tricks Read More Digital public library with vast archive opens Read More Library Usage Increases Read More Holyoke to promote child literacy by creating ‘mini-libraries’ at police substations, stocking cruisers with books Read […]

Library News Update: Library of Congress – 170 billion tweets, e-book Checkout System, Libraries Transforming in the Digital Age

Library Stairs: A Newly Adorned Celebration Of Reading Read More Library of Congress digs into 170 billion tweets Read More Sonoma County Library unveils e-book checkout system Read More Book robot among features at new NC State library Read More 10,000 Smashwords E-books Acquired by Douglas County Libraries Read More Turning a new page: Libraries […]

Library News: E-books on Loan, Libraries will collect “Food for Fines”, Tips for a Stress-Free Library Experience

Rochester Library Can Now Text You When Your Favorite Author’s Latest Book Hits Shelves Read More Libraries’ literacy program helps meet families’ needs Read More E-books on loan from Frackville, Orwigsburg libraries Read More Public libraries evolving with technology Read More Take your libraries seriously Read More Libraries across the world Read More Libraries will […]

Library News: Libraries launches text-message service, Do-it-yourself checkouts, Offers Google Chromebooks

A library worth checking out Read More Indoor lawns help students handle stress Read More Library offers Google Chromebooks, free Wi-Fi Read More On the Spectrum: Little Free Libraries’ top 3,000 Read More Tufts Libraries launches text-message service Read More Do-it-yourself checkouts proliferating at suburban libraries  Read More Digital age bringing changes to offerings of […]

7 Things Library Customers Want NOW | Customer Service and Library Patrons

Free Patron Support Tips via Email – Sign up! 7 Things Library Customers Want NOW What attracts library customers to today’s libraries? The rise of mobile culture and the smart phone society brings a dynamic shift in expectations about how, when, and where to access information. Endless media streams, interactive news feeds, and autonomous research […]

The ubiquity imperative and the economics of attention – The competition for patron engagement

“How many people with short attention spans does it take to screw in a light bulb-wanna go on a bike ride?” An article from Ryan Lawler on GigaOm the other day, the ubiquity imperative and the economics of attention shines a bright light on the importance of ubiquity among content companies clamoring for the attention […]

Library Mobile Apps: Developing an iPhone app is more expensive than most people think.

Reposted for Libraries from Mosio’s Company Blog A colleague sent me a stack overflow thread today entitled “How much does it cost to develop iPhone applications?” It’s worth taking a look at, most interesting is an answer suggesting around $10,000 ($50/hr for a Developer and $50/hr for a Graphic Designer x 200 total hours), which […]

Mosio CEO Interview on UNTETHER.tv Discussing Text Messaging in the Mobile Workforce and Text a Librarian

I was interviewed by Rob Woodbridge @RobWoodbridge last week on UTETHER.tv (conversations with mobile industry rock stars). In the interview we discuss how Jay Sachdev and I got into the mobile business, our flagship product “Text a Librarian” and our new mobile software as a service product for mobile workforce automation, FieldForce Mobile. Thanks Rob […]

Text Messaging: The New 800 Number in Customer Service and Advertising Response

Augmenting Toll Free 800 Numbers With Mobile Text Messaging for Customer Service Americans are texting more than they’re talking, a trend that’s likely to grow more than slow down over the next 5-10 years. It’s easy and it’s quick. The popularity and usage of texting is no surprise as the on-the-go lifestyle ends up being […]

How Important is Patron Privacy at Your Library? 5 Tips for Increased Security

I’ve never ever had a librarian tell me “we do not care about patron privacy or security at our library.”  And come to think of it, I haven’t had them even say it’s not that big of a deal. Security breaches stink and they can be harmful as the news of Twitter’s secret information exposed […]