Library director hope smart phone app will help slow declining circulation Read More Sacramento library adds 3-D copier to its bag of tricks Read More Digital public library with vast archive opens Read More Library Usage Increases Read More Holyoke to promote child literacy by creating ‘mini-libraries’ at police substations, stocking cruisers with books Read […]
Tag Archives: text messaging
Library News Update: Library of Congress – 170 billion tweets, e-book Checkout System, Libraries Transforming in the Digital Age
Library Stairs: A Newly Adorned Celebration Of Reading Read More Library of Congress digs into 170 billion tweets Read More Sonoma County Library unveils e-book checkout system Read More Book robot among features at new NC State library Read More 10,000 Smashwords E-books Acquired by Douglas County Libraries Read More Turning a new page: Libraries […]
Library News: E-books on Loan, Libraries will collect “Food for Fines”, Tips for a Stress-Free Library Experience
Rochester Library Can Now Text You When Your Favorite Author’s Latest Book Hits Shelves Read More Libraries’ literacy program helps meet families’ needs Read More E-books on loan from Frackville, Orwigsburg libraries Read More Public libraries evolving with technology Read More Take your libraries seriously Read More Libraries across the world Read More Libraries will […]
7 Things Library Customers Want NOW | Customer Service and Library Patrons
Free Patron Support Tips via Email – Sign up! 7 Things Library Customers Want NOW What attracts library customers to today’s libraries? The rise of mobile culture and the smart phone society brings a dynamic shift in expectations about how, when, and where to access information. Endless media streams, interactive news feeds, and autonomous research […]
The ubiquity imperative and the economics of attention – The competition for patron engagement
“How many people with short attention spans does it take to screw in a light bulb-wanna go on a bike ride?” An article from Ryan Lawler on GigaOm the other day, the ubiquity imperative and the economics of attention shines a bright light on the importance of ubiquity among content companies clamoring for the attention […]
Mosio CEO Interview on UNTETHER.tv Discussing Text Messaging in the Mobile Workforce and Text a Librarian
I was interviewed by Rob Woodbridge @RobWoodbridge last week on UTETHER.tv (conversations with mobile industry rock stars). In the interview we discuss how Jay Sachdev and I got into the mobile business, our flagship product “Text a Librarian” and our new mobile software as a service product for mobile workforce automation, FieldForce Mobile. Thanks Rob […]
Text Messaging: The New 800 Number in Customer Service and Advertising Response
Augmenting Toll Free 800 Numbers With Mobile Text Messaging for Customer Service Americans are texting more than they’re talking, a trend that’s likely to grow more than slow down over the next 5-10 years. It’s easy and it’s quick. The popularity and usage of texting is no surprise as the on-the-go lifestyle ends up being […]
How Important is Patron Privacy at Your Library? 5 Tips for Increased Security
I’ve never ever had a librarian tell me “we do not care about patron privacy or security at our library.” And come to think of it, I haven’t had them even say it’s not that big of a deal. Security breaches stink and they can be harmful as the news of Twitter’s secret information exposed […]