A Public Library Mosio patron writes, “We’ve been using Google Talk to notify us of new Text a Librarian questions. Now that Google Talk has been discontinued (and sort of replaced by Google Hangouts), we’re finding that Google Hangouts is not notifying us of new Text a Librarian messages. What do you recommend for a library […]
Tag Archives: Text a Librarian
Can personalized library customer service survive in our increasingly digital and mobile world?
The image of the library in the modern world is changing as rapidly as technology. Gone are the silent, cavernous collections guarded by scowling librarians. Libraries of today are as much about computers and information technology as they are about books. But, one of the things that has always made the library experience so special […]
Mosio for Libraries – Ask a Librarian Software | Condensed Webinar
We’ve been getting a lot of requests lately for more webinars on different days/times, so we went ahead and made a condensed webinar showcasing all of the features and functionality of Mosio for Libraries. Spend 15 minutes and see how Mosio saves librarians hours every month by combining patron communications normally splintered across channels into […]
Library News: Library Introduces Book-A-Librarian, E-Books Grow at Libraries, 10 ‘Little Libraries’
Are libraries important to our children? Read More Library eyes e-book effort Read More What libraries give to students speaks volumes Read More Amarillo Public Library introduces Book-A-Librarian Read More Library embracing technology, electronic reading Read More 13-millionth Volume Acquired Read More 10 ‘little libraries’ to open new chapter in Parkside Read More Poland’s National […]
Library Thought Leaders Q&A: Courtney Young (Penn State Greater Allegheny)
Today’s library thought leader is Courtney Young, Head Librarian and Associate Professor of Women’s Studies and Penn State Greater Allegheny. Hi Courtney, thanks so much for your time, here we go…What does the idea of Patron Relationship Management in libraries mean to you? For me, Patron Relationship Management means a supportive collaboration. That includes getting […]
New Text a Librarian Feature – Automatic Bit.ly Generator
Text a Librarian’s Bit.ly Linke Auto-Generator: More Links With Less Characters We have a handful of new features coming up over the next month, but wanted to quickly let you know about our Bit.ly generator, suggested by our customers as a “great to have” feature. Bit.ly is a handy URL shortening technology that makes it […]
“Text a Librarian? I didn’t know you could do that.”
We always wear our Text a Librarian T-Shirts (especially because we just got them in new colors). To work, on the weekends, whenever. Other than my “You Don’t Like Clowns?” tee from Headline Shirts, my Text a Librarian shirt starts the most conversations of any I wear. People always smile, some understand it immediately, some […]
Text a Librarian Video Tours and Tutorials
Videos showing demos of a product or service are the best! We now have video tours / tutorials of Mosio’s Text a Librarian available on the Text a Librarian website. They were made as a way of showing how the service works for those unfamiliar with it, but also as a video training guide for […]
Mosio and Text a Librarian’s Post to Facebook Function: Now Live!
In February we launched a “Post to Twitter” function within the Mosio mobile messaging platform and Mosio’s Text a Librarian. We wrote a blog post about why this was good for libraries: user generated marketing. I’ve pasted the original blog post about why it was good for libraries below. It’s great for every business and […]
Mosio and Text a Librarian on the iPad
Back in January I wrote a blog post titled “The iPad, Tablets and E-Readers in Libraries: Game Changers or are they just Another Mobile Technology?” My decision was that I was uncertain, but suspected they were just another mobile technology. This weekend I got one and I have to say, I love it. I think […]