Self-Checkout Machines Improving patron service doesn’t always mean providing the human touch; in fact sometimes it can mean giving the patron the option to forgo the human touch. One example of this is self-checkout machines. There are many reasons why a patron might prefer to use a self-checkout machine. They may be in a real […]
Category Archives: patron privacy
How Important is Patron Privacy at Your Library? 5 Tips for Increased Security
I’ve never ever had a librarian tell me “we do not care about patron privacy or security at our library.” And come to think of it, I haven’t had them even say it’s not that big of a deal. Security breaches stink and they can be harmful as the news of Twitter’s secret information exposed […]