A recent Pew study revealed that 80 percent of American cell phone owners use text messaging as a means of communication, sending or receiving an average of 41.5 text messages per day. For the 18-24 age group, 97 percent of cell phone owners text, sending or receiving an average of 109.5 texts per day. One […]
Category Archives: Library Patron
Ideas for Improving Patron Service at Your Library, Regardless of Your Department
Self-Checkout Machines Improving patron service doesn’t always mean providing the human touch; in fact sometimes it can mean giving the patron the option to forgo the human touch. One example of this is self-checkout machines. There are many reasons why a patron might prefer to use a self-checkout machine. They may be in a real […]
10 Great Library Marketing Videos
Librarians are known for their creativity and love of technology. And with today’s easy-to-use video-making apps and programs, librarians are using these twin passions to create some terrific marketing videos for their libraries. Below are 10 great library videos, everything from parody to patron endorsements to ghouls in the stacks. 1. The Research Games — […]
Library News Update: 3D Printing Arrives at the Library, a brief history of the Bookmobile, and more
Libraries are often on the forefront of technology. The Chicago Public Library brings new meaning to that trend with its new CPL Innovation Lab. The Innovation Lab is free to the public and features three 3D printers, 3D printing software and various related tools. The CPL is also offering workshops to introduce patrons to the […]
Library News: Libraries using radio waves to save staff and customers time, The “Bookless” Library, US libraries to help uninsured Americans figure out new health coverage options
At Mosio we love libraries. It turns out so do young people. A new study finds that the age group that uses libraries the most is 16 to 29 year olds. Given how tech savvy young people are, this is an incentive for libraries to keep on the cutting edge of technology and digital reference […]
Library News Update: African Libraries in the Digital Age – “Reaching Outside Their Walls”, Introducing the new standalone catalog system, Dubai libraries: A paradise for book lovers
Here at Mosio, we love to hear about ways libraries going digital. One consistent technology trend that is driving up circulation numbers across the country is e-books. West Virginia public libraries are finding that their patrons want books in every form they can get them, from paper to audio books to ebooks. The variety of […]
Library News: Library system vital to community, Public Libraries Outnumber McDonald’s, Behold, Every One of the 17,000 Libraries in the U.S. Mapped
It seems like there’s a McDonald’s or Starbucks on every corner. They’re a sign of dependability. You might be surprised to know that there are actually more public libraries in the United States than individual stores of either of the mega chains. There are approximately 17,000 public libraries, while McDonald’s has approximately 14,000 stores and […]
Library News: Libraries look beyond the shelves, Why Libraries Are More Relevant Than Ever Before, New York Libraries 24 Hour Read In
Albertsons Library at Boise State gets some great publicity from the campus newspaper. The story talks about the various services the library provides that aid students in their research needs, and save them valuable time. The piece details how to get research assistance both in the library, and through the text and mobile options. Library […]
Library News: Libraries invest to keep up with demands, New technology increases efficiency at library, World’s Tiniest Library Pops Up In New York City
We know libraries provide access to information, but how often do you think about libraries as information creators? American Libraries Magazine shows us how libraries have always been content creators, and how they can use social media to harness and focus their content creation to get attention. Videos, podcasts and blog posts are all discussed […]
How to Create a Great FAQ Page for Your Library
A Frequently Asked Questions (FAQ) page can be a useful tool that patrons, and even library staff, can refer to to get helpful answers to frequent questions. However, FAQs can often become outdated, and lackluster FAQs will give a poor impression of your library and its customer service. A well thought out and maintained FAQ […]