To get the most value out of your library’s services and provide patrons with the highest level of service, it is important to make it as easy as possible for your patrons to connect with those services The best way to connect patrons with your Ask-a-Librarian service is to have Ask-a-Librarian tabs, links or buttons […]
Category Archives: Library Help Desk Software
Virtual reference from your Facebook page via the Facebook mobile and iPad apps with Mosio for Libraries
How to set up your library’s Facebook Page to launch your Mosio for Libraries widget inside of Facebook Mobile and iPad Apps. ^Yes, it’s a mouthful, but bear with us, this is pretty cool. Mosio recently launched a Facebook App enabling you to add your chat/email/text messaging widget to your Facebook Pages. The app is […]
Library News Update: 3D Printing Arrives at the Library, a brief history of the Bookmobile, and more
Libraries are often on the forefront of technology. The Chicago Public Library brings new meaning to that trend with its new CPL Innovation Lab. The Innovation Lab is free to the public and features three 3D printers, 3D printing software and various related tools. The CPL is also offering workshops to introduce patrons to the […]
Library News: Libraries using radio waves to save staff and customers time, The “Bookless” Library, US libraries to help uninsured Americans figure out new health coverage options
At Mosio we love libraries. It turns out so do young people. A new study finds that the age group that uses libraries the most is 16 to 29 year olds. Given how tech savvy young people are, this is an incentive for libraries to keep on the cutting edge of technology and digital reference […]
Library News Update: African Libraries in the Digital Age – “Reaching Outside Their Walls”, Introducing the new standalone catalog system, Dubai libraries: A paradise for book lovers
Here at Mosio, we love to hear about ways libraries going digital. One consistent technology trend that is driving up circulation numbers across the country is e-books. West Virginia public libraries are finding that their patrons want books in every form they can get them, from paper to audio books to ebooks. The variety of […]
Library News: Libraries look beyond the shelves, Why Libraries Are More Relevant Than Ever Before, New York Libraries 24 Hour Read In
Albertsons Library at Boise State gets some great publicity from the campus newspaper. The story talks about the various services the library provides that aid students in their research needs, and save them valuable time. The piece details how to get research assistance both in the library, and through the text and mobile options. Library […]
Library News: Libraries invest to keep up with demands, New technology increases efficiency at library, World’s Tiniest Library Pops Up In New York City
We know libraries provide access to information, but how often do you think about libraries as information creators? American Libraries Magazine shows us how libraries have always been content creators, and how they can use social media to harness and focus their content creation to get attention. Videos, podcasts and blog posts are all discussed […]
Library News Update: Libraries unite to increase size of catalog, Helping Seniors Learn New Technology, Library Appreciates Support – Offers Free Alerts
The Library of Congress has a wide array of historical collections. The latest to be digitized and made available to the public for viewing is a set of 400 early Twentieth Century panoramic postcards. The postcard collection took 4 years to digitize and represents 39 states. They can be viewed online. Additionally the Library of […]
Mosio for Libraries Intro Video: Multi-Channel Ask a Librarian Software | Chat + Email + Text Messaging + Widgets
The Mosio for Libraries “trailer” video is live! A 1 minute, 45 second explanation of why more librarians are choosing Mosio for their virtual reference and Ask a Librarian software needs. Mosio enables libraries to receive and respond efficiently to questions from patrons via web chat, email, text messaging and support widgets for your website, […]
Library Newsbyte: George W. Bush Library Opens to Public, Pew: Parents Love the Library, With Tiny Libraries – Bringing Free Literature to the Streets
Carlsbad libraries work to meet new demands, technology Read More Many libraries offer adaptive technologies to assist patrons with various disabilities. The Fort Frances library is trying to reach out to the community to let them know about the availability of technologies to assist the visually impaired, which have been in place since the library […]